Conteudo Principal
Homepage
Help us to improve...
Access your EPALnet
português
English
EPAL
Customers
Our Water
Products & Services
Water Museum
Suppliers
Search here...
Homepage
/
Help us to improve
/
Requests and/or Clarifications
Help us to improve
Leakages in Public Thoroughfares
Suggestions and/or Complaints
Requests and/or Clarifications
Requests and/or Clarifications
Fields marked with the
*
symbol are
mandatory
.
Customer Data
Name *
Click to add
Customer Code
Click to add
Email
Click to add
Telephone *
Click to add
Place of Supply
Address *
Click to add
Postal Code *
Click to add
Reason of your contact
Requests - select one or more options
Sign up to SEPA Direct Debit (indicate your account number - IBAN - in the field for additional information)
Request for references for payment by Cashpoint machine
Book a Replacement or Repair Service
Book a Meter Reading
Alteration of address for sending Invoices
Alteration or update of Contract details
Request form to sign up to e-Water Bill (indicate email and telephone in the field for additional information)
Request form to sign up to Family Water Tariff (IRS Tax Declaration is required)
Request form to sign up to Water Social Tariff (IRS Tax Declaration is required, with Notice of Settlement)
Other
Clarifications - select one or more options
Celebration of Contract
Cancellation of Contract
Services provided or to be provided
Content of Invoice
Amount Debited
Payment by Direct Debit
Building Supply Processes
Other
Additional information
Click to add
Use this space to describe all the information you consider necessary
The personal data collected in this form will be processed for the purposes of managing and updating the water supply contract signed with EPAL, as well as ensuring compliance with the legal obligations associated with service provision. EPAL ensures that your data will be processed lawfully and in full compliance with the obligations set out in Regulation (EU) 2016/679, of 27 April 2016. For more information on the processing of your data and how to exercise your rights as a data subject, consult our privacy policy available on the EPAL website at
Política de Proteção de Dados da EPAL
or contact EPAL’s Data Protection Officer at Avenida da Liberdade, 24, 1250-144 Lisbon, or via email at
[email protected]
Subscribe to the Newsletter "Água na Rede"
Água na Rede
Email address is required
You have entered an invalid email address.
Enter your name...
Last name
(optional)
Enter your email...
Click here for more EPAL
Click here to hide MENU
Avenida da Liberdade, 24
1250-144 Lisboa
Help us to improve...
Access your EPALnet
Access your EPALnet
EPAL
About Us
Sustainability / Corporate Responsibility
Publications
Environmental Education
R&D Projects and Studies
Recruitment
FAQ EPAL
Customers
Water supply contract
Meter reading
Billing
Tariff
EPALnet
Technical Assistance
myAQUA®
Access waterbeep®
Online appointment
FAQ Customers
Our Water
Supply System
Water Quality Control
Water Safety Plan
Communication of Water Quality data
Campaigns
FAQ Water
Products & Services
Our Products and Services
AQUAmatrix®
WONE®
waterbeep®
BILLMETER®
Siza Bottle-Lisbon Soul by EPAL
OÁSIS
COOL Bottle
Águas Livres Academy
Sampling and Testing Laboratories
Other Products & Services
FAQ Products & Services
Droplet jug
Coffee Cup Collection
Fill Forever
PURA Jug
Souto Moura Bottle - Alma Mater
Water Museum
Presentation
Permanent Collection and Associated Heritage
Historical Archive
Activities and Services
Useful information
Suppliers
Codes and Guides
Terms & Privacy
Sitemap
Integrity Line
Top
© EPAL S.A.
All rights reserved
. Powered by
XYZT, S.A.