EPAL launches campaign urging Customers to Update their Data
EPAL is running an intensive awareness campaign aimed at encouraging Customers to update their contract details.
Life changes, habits evolve, households adapt and contact information is renewed.In this sense, EPAL needs to keep pace with their Customers to ensure the provision of a quality public service.Keeping your data up to date is crucial for the essential service we provide, but we need your help.
We kindly ask you to update the following key details:
• Telephone and/or mobile phone
• Email
• TIN
• Contract holder
• Citizen card
• Number of household members
• Invoice delivery address
• For Commercial Customers, business operating hours
Having accurate information enables us to streamline communications, personalise our relationship and share important updates with you more effectively.With technology at our fingertips, communicating through email or SMS makes staying in touch a much simpler and more efficient task. Whenever possible, we use these channels to communicate with you, ensuring greater speed, efficiency and simplicity, while providing highly relevant information regarding your contractual relationship.
CONTACT US AND UPDATE YOUR DATA!
We provide multiple channels to assist you, have extremely valuable information to share and are committed to delivering the best service possible.
WE HAVE EVERYTHING – WE ONLY NEED YOUR COOPERATION.
Without your input, having everything means having nothing.
We’re counting on you!