The fundamental objective of a water supply system is to supply water continuously, with sufficient quantity and quality.
To ensure the quality of the water distributed, EPAL subjects the water captured to several and thorough treatment and control processes from the source to the customer's tap, carrying out than 300 thousand analyses per year, with a level of compliance greater than 99%.
However, the quality of the water supplied by EPAL may suffer changes due to a lack of home distribution network maintenance. This change can occur as a result of contact with building network piping, hydropressors, welds and fittings, mainly due to them being subject to the natural phenomenon of corrosion.
EPAL is responsible for the supply of water to the connection point, that is, the meeting point between the service connection and the building network, which should be at the property boundary.
The customer is responsible for the home building network and must ensure the repair and maintenance of plumbing and taps (stair, safety and domestic).
After prolonged absences, EPAL advises that the water in the pipes is renewed by allowing it to run for a few seconds (this water can be used for cleaning or to water plants).
If the plumbing is old and the water is yellowish, let it run at the first use each day.
Taps must be cleaned and disinfected regularly to prevent deposits of sediment and the development of microorganisms.
Those in the kitchen, due to the proximity to food and detergents, are more susceptible to contamination, so they should have extra cleaning and disinfection.
In the case of kitchen and bathroom taps it is necessary to:
• Clean the outside with a suitable detergent;
• Disinfect the visible inner part with a cloth dipped in 70% ethyl alcohol or in a traditional bleach solution diluted with an equal portion of water;
• Wait a few minutes and turn on the tap, allowing the water to run for a few seconds, thus eliminating the remaining disinfectant.
And in the case of taps with filters, you must:
• Remove the filters and clean them with a brush to remove sediment;
• Place them in a container and let them stand for 5 to 10 minutes in 70% ethyl alcohol or in a traditional bleach solution diluted with an equal portion of water;
• Put the filters back on and let the water run for a few seconds to eliminate any disinfectant that may still be there.
Watch the video on good practices in building networks here and learn everything you need to know to maintain tap water quality.
EPAL good practices. Together, we are waterproof.